OUR TEAM

Learn more about what makes the team at Ambassador Mid-West Floor so special.

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Kelly Taylor

Owner & President

Brian McGee

Vice President of Sales & Marketing

Mike Hart

Executive Vice President

Mike Lee

Vice President of Sales & Operations

Mike Lee - Vice President of Sales & Operations

As a flooring industry professional who’s worked a wide variety of positions from installation craftsman to administration, Mike Lee has developed a keen eye for detail and a passion for taking care of customers. Job satisfaction for Mike is seeing a job through from the initial sale through installation to that final “reveal” with a happy customer. In his role as Vice President of Sales & Operations, Mike gets many opportunities to experience that satisfaction, in no small part due to his commitment to nurturing a culture of providing outstanding customer experiences.

Mike is a St. Louis native and enjoys riding horses and fishing on his Foristell ranch. He welcomes any opportunity to support the work of the Gary Sinise Foundation, and he’s convinced that anchovies should never be allowed to ruin a pizza.

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Laura Taylor

Showroom Manager

Laura Taylor - Showroom Manager

A talented artist with a classic, elegant style and a flair for interior decorating, Showroom Manager Laura Taylor is in high demand for her opinions on the best flooring for customer needs. Laura is dedicated to staying on top of the latest flooring trends and finding the perfect balance between new and classic looks for a home. She enjoys gathering as much information as possible from a customer on style and design, as well as lifestyle and concerns about floor care and cleaning, to choose beautiful and functional flooring options for their home. Laura’s specialty is working with customers to keep the flooring decision process fun and exciting instead of overwhelming. When customers are excited and looking forward to seeing new floors installed in their home, she’s equally excited to see their delight with the process.

While Laura is a St. Louis native who loves her hometown, her dream home would be in a location that’s warm and sunny all year with lots of trees and green spaces. She’d fill it with flooring from Anderson Tuftex, since their high quality flooring ranges from wonderfully patterned and colored carpets to unique but classic hardwoods in widths, textures, and stains.

Laura and her husband, Ambassador Mid-West President Kelly Taylor, enjoy lake life, traveling with family and friends, and live country music in Nashville whenever they can get away for a concert. They are avid marathon runners and regularly run St. Jude marathons to help raise thousands of dollars for the children served by the research hospital. Her favorite race to date was their first St. Jude Chicago marathon, where she was amazed by the 40,000 runners and the thousands of supporters cheering them on in perfect running weather.

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Tom Schmittgens

Controller/Human Resources Manager

Abbey Bennett

Staff Accountant

Andrew Alberici

Warehouse

Brian Olivio

Sales Team Member

Chrissy Albers

Accounts Payable

Clair Pangilinan

Retail Sales Associate

Cynthia Charleville

Glendale Store Manager

Dan Arnold

Builder Project Manager

Dan Arnold - Builder Project Manager

A nearly 40 year veteran of the flooring industry, Builder Project Manager Dan Arnold is focused on giving area builders – and the homebuyer - the best possible service, not only with choosing the best flooring, but also ensuring installation starts and finishes within the promised timeframe. This is critical to the homebuilding process, and if any issues arise, Dan works to make sure they’re quickly and thoroughly resolved. He’s happy to be supported by owner Kelly Taylor as well as all his dedicated co-workers, whose pursuit of excellence permeates through the entire company.

Dan is a St. Louis native who loves boating and river life anytime he can get away, as well as spending time in his home with his favorite floors - ¾ inch solid hand scraped hardwood. He also enjoys supporting St. Jude Children’s Research Hospital and St. Louis Children’s Hospital in their efforts to help children battling severe illnesses and injuries.

BIO

Dan Bishop

Estimator/Ticket Processor

Dan Sayers

Key Account Sales Manager

Eric Lowe

Retail Sales Manager

Herman Wilson

Shiloh IL Sales Manager

Jeff Schultz

Retail Sales Associate

Jeff Schultz - Retail Sales Associate

What’s the secret to Sales Team Member Jeff Schultz’s success in working with customers? It’s active listening, cultivated in his former career as an elementary school teacher and principal. Jeff’s listening skills translate into many happy customers, and his job satisfaction comes from seeing their smiles at the sight of their newly installed floors.

An avid golfer, Jeff’s dream home would be on a lake with a golf course next door. When he’s not on the links, Jeff enjoys playing basketball with his son and volunteering with Special Olympics. You can also find him with his daughters traveling, shopping, or in the kitchen creating new recipes together.

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Jessica Barnhart

Project Coordinator

Joe Guldner

Project Manager, St. Louis Retail

John Byrom

Sales Team Member

Kelly McKERNON

Builder Showroom Consultant

Lizzy Duke

Builder Showroom Consultant

Lorri Christophel

Purchase & Production Specialist

Lorri Christophel - Purchase & Production Specialist

As the Purchase & Production Specialist for Ambassador Mid-West Floor, Lorri Chrisophel is an integral part of helping customers get the flooring they want when they want it. When occasional supply issues arise, Lorri’s excellent relationships with flooring manufacturers – built over many years of working with integrity and professionalism – help find solutions and get flooring in customers’ homes.

As much as Lorri enjoys managing the purchasing process at Ambassador Mid-West Floor, her dream life would be in a very different environment. Lorri would love to run a coffee & pastry shop in a classic Hallmark Christmas movie small town with easy to clean rustic luxury vinyl in her home. When she’s not planning her coffee shop menu, Lorri enjoys hanging out with her sons, watching her youngest son play hockey as the star goalie, painting furniture, and spending time with her two granddaughters.

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Matt Moore

Installer Scheduler

Nick Zurmuehlen

Project Manager, Builder & Retail

Sandy Utsler

Retail Sales Associate

Scott Delaney

Safety & Warranty Manager

Scott Delaney - Safety & Warranty Manager

An outdoorsman who’s equally at home in the Colorado mountains or on a jobsite installing stunning new floors, Safety & Warranty Manager Scott Delaney is a seasoned, respected professional in the flooring industry. His strategic and common-sense approach to safety has had a significant positive impact on Ambassador Mid-West Floor’s workplace safety program. In a field that’s well above the average in workplace injuries, Scott’s focused leadership has drastically reduced the accident rate with the professional installation craftspeople in the field as well as with the warehouse and headquarters staff. Ambassador’s staff is healthier, happier, and better able to serve customers due to Scott’s commitment to keeping everyone as safe as possible.

Scott is a St. Louis native who enjoys helping customers choose the best flooring for their lifestyle and is especially partial to natural hickory wood floors for their durability and sustainability. When he’s not at Ambassador, Scott can be found camping or supporting his favorite charity, St. Jude Children’s Research Hospital.

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